Classic Brownie
November payday sale
Our classic chocolate brownie is rich, fudgy and deliciously chocolatey, with a perfectly gooey centre and a soft, chewy texture. A timeless favourite for all chocolate lovers!
Gluten-free and baked with love. ❤️
Ingredients: Sugar, Butter (MILK), Cocoa Mass, MILK Fat, Cocoa Butter, Emulsifier (Sunflower Lecithins/SOYA Lecithins), EGG, Dried Whole MILK, Dried Cream (MILK), Rice Flour, Potato Starch, Maize Flour, Cocoa Powder, Acidity Regulators (Potassium Hydroxide, Potassium Carbonates), Xanthum Gum.
Shipping Policy
We want your bakes to arrive with you fresh, delicious and in perfect condition.
Delivery
All orders are freshly baked and carefully packaged before being dispatched.
Standard orders will be dispatched within 5 working days of your order being placed. Once your order has been dispatched, you will receive a confirmation email with your delivery information.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, such as courier delays, bank holidays or adverse weather.
Pre-Orders
Some of our bakes are available to pre-order for a specific delivery date.
Pre-orders will not be dispatched immediately. Your order will be baked and dispatched as close as possible to the delivery date shown on the product at the time of purchase. This helps ensure your bakes arrive as fresh as possible.
Please note that the delivery date is an estimate and may vary slightly depending on the courier.
If you purchase multiple products with different delivery dates in the same order, your order may be dispatched together around the latest applicable delivery date, unless otherwise stated.
Delivery Area
We currently offer delivery to mainland UK addresses only.
Unfortunately, we are unable to deliver to Northern Ireland, Scottish Islands, the Isle of Wight, the Isle of Man, the Channel Islands or other offshore locations.
Delivery Charges
Delivery is £4.00 per order.
Enjoy FREE delivery when you spend £30 or more in a single order.
The applicable delivery charge will be automatically calculated at checkout.
Freshness & Packaging
Your bakes are packaged carefully to help protect them during transit and maintain their freshness.
As our products are freshly baked, we recommend opening your parcel as soon as possible after delivery and storing your bakes according to the storage instructions provided with your order.
If Your Order Arrives Damaged
We take great care when packaging your order, but unfortunately parcels can occasionally be damaged during transit.
If your order arrives damaged, please contact us within 24 hours of delivery at bettysbakesbucks@gmail.com, including photographs of the packaging and affected products, and we'll do our best to resolve the issue for you.
Important Information
Please make sure your delivery address is correct when placing your order. We cannot be responsible for delays or failed deliveries caused by an incorrect or incomplete address.
By placing an order, you agree to the delivery terms outlined in this policy.
If you have any questions about delivery, please contact us at bettysbakesbucks@gmail.com before placing your order.
Refund & Cancellation Policy
At Betty’s Bakes Bucks, every order is freshly baked and prepared especially for you. Because our products are perishable, we are unable to accept returns of food products.
Cancellations
If you need to cancel your order, please contact us as soon as possible at bettysbakesbucks@gmail.com.
For standard orders, cancellations may be accepted provided your order has not yet been prepared or dispatched.
For pre-orders, please contact us as soon as possible. As these orders are prepared specifically for the requested delivery date, cancellations may not be possible once preparation has begun.
Damaged or Incorrect Orders
We take great care when preparing and packaging your bakes. If your order arrives damaged, is missing an item, or you have received an incorrect item, please contact us within 24 hours of delivery at bettysbakesbucks@gmail.com.
Please include your order number and photographs of the packaging and the affected product(s), where applicable. This will help us assess the issue and resolve it as quickly as possible.
Depending on the circumstances, we may offer a replacement or refund for the affected item(s).
Quality Issues
If you are unhappy with the quality of your order, please contact us within 24 hours of delivery at bettysbakesbucks@gmail.com, explaining the issue and providing photographs where possible.
We take customer feedback seriously and will review each issue individually and work with you to find an appropriate resolution.
Refunds
Where a refund has been agreed, it will be issued to the original payment method used to place the order.
Please allow several working days for the refund to appear in your account, depending on your bank or payment provider.
Non-Refundable Circumstances
As our products are freshly baked and perishable, we cannot offer refunds where:
You change your mind after your order has been prepared or dispatched.
You are unavailable to receive your delivery.
An incorrect or incomplete delivery address was provided at checkout.
The product has been stored incorrectly after delivery.
The product has been consumed or disposed of before we have had an opportunity to assess a reported issue.
This does not affect your statutory rights.
Contact Us
If you have any questions regarding cancellations, refunds or an issue with your order, please contact us at:
We will always do our best to resolve any genuine issues with your order fairly and promptly.
Sugar, Butter (MILK), Cocoa Mass, MILK Fat, Cocoa Butter, Emulsifier (Sunflower Lecithins/SOYA Lecithins), EGG, Dried Whole MILK, Dried Cream (MILK), Rice Flour, Potato Starch, Maize Flour, Cocoa Powder, Acidity Regulators (Potassium Hydroxide, Potassium Carbonates), Xanthum Gum.
All bakes are prepared in a kitchen which also handles nuts. Please email us if you have any questions about ingredients / allergies on bettysbakesbucks@gmail.com
